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DRAFT — for legal review. These policies are starter drafts and have not been reviewed by a lawyer. Bracketed items are placeholders to be completed before launch.
Policies

Shipping & Delivery Policy

Last updated: [date]

DocFriends delivers digital written opinions only — no physical goods are shipped.

Once payment is received and you have submitted your case details, opinions are delivered electronically to your DocFriends dashboard, with an email notification, typically within [X] days. [Set the timeframe.] If you do not receive your opinion in the expected time, contact us (below).

(A delivery policy is required for Razorpay onboarding even for digital-only services; this page states that there is no physical shipment.)

Contact

Questions about delivery? See Contact Us.

Questions about this policy? Contact us at /contact.

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DocFriends provides written second opinions for informational purposes only — not a diagnosis, a prescription, or a substitute for your treating doctor or emergency care. DocFriends does not provide emergency services; in an emergency, call 112 (or your local emergency number).

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